TechNet^® worked with a diversified chemicals group having interest in various related chemical products such as colors, agro-chemicals and bulk-chemicals.  The client felt that, though they had been pioneers in many product categories, they have not been able to capture the leadership position in many of the businesses. 

TechNet^® began its association with the group through an exploratory study, in which the TechNet^® team met all the divisional heads to estimate the potential for value extraction, scope for growth and willingness to change.  This study concluded that there are some businesses in which the client was strong and there were scope for improvement.  Some businesses were felt to be in the advanced stages of product life cycle and the scope for improvement appeared to be limited.

Based on the recommendations of the exploratory phase, the client sought TechNet's help in improving the performance of one of the divisions. The division, though perceived as market leader at one point of time, was losing business to other low cost companies in India and China.   TechNet^® undertook a study to identify the reasons for the poor performance of the company, identify improvement opportunities and develop executable projects.  Using Value Chain Re-architecture approach, TechNet^® analyzed the firms customer segments, their needs, and industry structure and competitor dynamics to identify the problem areas for the client. 

TechNet^® worked with the company for about 10-12 weeks.

TechNet^® has worked with a large Indian private bank in improving their SME lending process.

Lending to SME sector poses unique challenges in the form of relatively poor quality of information and elements of expertise and tacit knowledge required to assess the borrower.  Traditionally this has been addressed by the branch-banking system.  Newer initiatives include technology-based solution.  Both these have their limitations – sharing of expertise, rigorous and robust appraisal processes, internal alignment of assessment, risk taking and sanctioning processes, and scalability. 

TechNet^® developed a new solution based on its proprietary model – ''a business as a living and evolving organism'' model of a business - to address these challenges.  This approach views the banks as enablers in the process of a business evolving from one state to another.  The tool also helps the bank to transfer the uncoded knowledge of senior bankers, often crucial in SME appraisals, across the organization rapidly and effectively.  The client has already reaping the benefits of the solution and is integrating it with the current appraisal systems.  KPP worked with the client for about one year in developing this solution.

TechNet worked with a large textile mill of a diversified business group with interests in several businesses.  The textile mill was facing severe operational problems – high inventory, late delivery of customer orders, wrong delivery of customer order, increasing number of customer complaints and rejection by customers. 

The team, with the help of an internal task force, went into the detailed analysis of the problems faced by the company and the reasons for the same.  The analysis showed that many of the problems were not related to the condition of the machines or skill level of the personnel involved, but with the systemic factors.  For example, ad-hoc adjustments in the set points in the process house resulted in low consistency of the product.  Poor planning systems resulted in different shades in the same order arriving at different times, making it difficult to deliver the full order to the customer.  Faulty performance incentive systems resulted in materials needing high rework being pushed down the priority. 

Using value chain approach and minimalist approach, we identified the key issues (like planning, tracking, coding of raw-materials) responsible for the problems faced by the client and developed solutions for the same.  We also assisted the client in implementation of the solution. 

Spread over a period of fifteen months, the implementation resulted in significant benefits to the customer – reduced inventory, high first pass yield and a low rate of rejection by customers to name a few.

A successful Indian pharmaceutical company approached TechNet to help it set up an R&D program.   The company is amongst the top 5 in the country and has a well-established marketing and distribution network.  It has grown significantly during the last decade through a series of partnerships and alliances.  The R&D and product development area however was weak. 

TechNet consulting effort involved understanding the company's business strategy, helping it develop an innovation strategy and structuring and launching an innovation program.  TechNet mapped the organization’s business processes including product development and marketing, studied its track record of innovation and designed the innovation program.  The innovation strategy was based on multiple business and science platforms.